Legal

Refund Policy

Effective October 15, 2026

Remodeling involves custom-ordered materials and scheduled labor, so refunds depend on what has already been ordered or completed. This policy explains how deposits, cancellations, and corrections are handled. Your signed contract contains the specific terms for your project.

Estimates

On-site estimates and written proposals are free. Nothing is owed until a contract is signed.

Cancelling after signing

• Within 3 business days of signing a contract made at your home, you may cancel for a full refund of your deposit, as provided by Florida's home solicitation sale law, where applicable.
• Before materials are ordered or work begins: your deposit is refunded minus any documented permit fees and design or drafting costs already incurred, which we'll itemize.
• After custom materials are ordered: the refund is reduced by the cost of non-returnable materials (such as custom cabinets, countertops, and impact windows) and supplier restocking fees, itemized in writing. Materials you've paid for are yours.
• After work has started: you pay for work completed and materials ordered to date; any remaining prepaid balance is refunded.

If we cancel

If we're unable to start or complete your project for reasons within our control, we refund any amount paid for work not performed and materials not delivered.

Workmanship corrections

If something we built isn't right, we fix it — that's our first remedy. Workmanship issues reported during the warranty period (one year from substantial completion unless your contract says otherwise) are corrected at no charge. If a defect can't reasonably be corrected, we'll offer a fair credit or refund for the affected portion of the work.

Billing errors

If an invoice doesn't match your contract and approved change orders, tell us and we'll correct it. Overpayments are refunded within 10 business days of confirmation.

How to request a refund or correction

Email support@allpurposecontracting.us or call (305) 821-6457 with your name, project address, and the reason for your request. We'll acknowledge within 1 business day and respond in writing within 10 business days. Approved refunds are returned to the original payment method within 10 business days of approval.

Disputes

If you disagree with our decision, see the complaints and dispute resolution section of our Terms of Service.